Testimonials for JR Snider

Shane was a pleasure to have out to the house for sump pump and battery back up discussion. He treated water solution like it was his own house. Install is next week.Update 5/23/24: Shane was once again a true professional as he preformed my annual plumbing health and safety inspection. Some major issues with the water heater were discovered and a new one was installed same day—great service!

Mike Slaughter from JR Snider provided excellent service. He was a fountain of information, and did some chemical testing of my water at no charge.

Really happy with J.R. Snider. I reached a real person immediately, they scheduled a tech to come examine my issue within just a day, and the tech that came was incredibly knowledgeable and took his time to address my issues. I hadn't dealt with this company previously but am really impressed and will seek them out again if I have any related issues in the future.

Mike’s a true professional! Quickly diagnosed the issue and got my hot water restored! Hope he enjoys his well-earned vacation

Jared did a great (and fast) job diagnosing a leak in a toilet tank. Quickly fixed the problem and took time to explain to me how he fixed the problem so I can do the repair myself in the future if the problem happens again. Great job - thanks!

Unfortunately, we have a new toilet with an issue with a plastic piece which controls the water flow on refills. A seal got loose and was not within reach or in sight, but Jared made a hook and fished around blindly, recovered the rubber seal and made another repair as we look to replace the defective part. Really appreciate Jared’s “can do” and “get ‘er done” attitude. Top notch customer service!!!

The installers did a good job and were very efficient, polite and friendly. They cleaned up afterwards and gave us a review of the work done. We will use JR Snider again.

JR Snider has done a lot of work for me in the past (replaced well pump, piping, and controller), replaced iron septic system plumbing with PVC and added outdoor faucets. The work was excellent and the pricing was reasonable. I would highly recommend them. The technician, Tom Miller, was familiar with everything I was asking for and was able to provide cost estimates for each option on the spot.

Tommy is so considerate and efficient. His work is top notch and it is great how he explains what he is doing and why.

Shane did an excellent job helping to find the source of the leak, identifying why water was flowing OUT of a drain pipe, snaking the drain to clear the pipe, and then professionally installing a new hot water heater. Very impressed by Shane's work and professionalism.

As always Brad was great help and extremely professional

Thank you for coming so quickly and recommending a water treatment specialist from your company (for the next day).

Tommy was great! Super helpful.

Thanks very much. On time swift and smart. Cheers.

Shane (plumbing tech) did an excellent and efficient job of isolating a very small leak, which was somewhere in an underground supply line. Very friendly and professional.Mike subsequently came out to further investigate, and found it was actually a loose band around a PVC pipe that just needed tightening—problem solved. Mike was super knowledgeable with decades of experience, and also very friendly and professional.