Maintenance & Repair Services for Water Treatment Systems
For More Efficient, Longer-Lasting Water Conditioners, Softeners, or Filtration
Systems
Water treatment systems are all designed to give you better water. But like
all machinery, they can break down or wear out over time. From drinking water
that doesn't taste good or hard water that damages your appliances, a water
system that isn't working like it should can have a negative impact on your
quality of life. Our local dealers provide preventative maintenance, repair
and service to keep your water conditioner, water softener, or water
filtration system working safely and efficiently, reduce breakdowns, extend
the life of your system, and ensure that your family is never without
high-quality water. If your water systems aren't providing you with the
quality of water you need, contact WaterCare today.
There are several reasons to perform routine maintenance of your water
treatment systems, but there are three primary benefits.
Safety: Hard water, bacteria, and excess minerals in your
water can all lead to potential health problems. Regular cleaning and annual
maintenance will ensure that you have clean, great-tasting water.
Efficiency: Too much salt or a clogged filter can lead to an
inefficient and ineffective water system. Proper maintenance and care can
ensure reliable and efficient operation.
Performance: Water treatment systems have parts that wear out
over time. Having your system inspected and serviced annually can reduce
breakdowns and ensure the highest quality water possible.
How Do You Maintain Water Treatment Systems?
Preventative Maintenance
Taking steps to maintain your water systems helps prevent bigger, more
expensive problems in the future and ensures optimal performance. Your local
WaterCare dealer can help ensure the longevity of your system and keep all
parts working optimally with preventative maintenance solutions.
Typical water treatment system maintenance process:
Inspect water flow and adjust program settings if necessary
Check softener salt level and add more if necessary (salt delivery service
available in some areas)
Check for salt bridging
Check water hardness levels
Adjust regeneration frequency
Replacement Water Filters & Softener Salt
Need to replace your water filters or add salt to your water softener? Our
WaterCare dealers can help you find the right filter for your system and
schedule convenient installation. Ensure your water retains its quality with
expert water filter replacement and salt delivery service.
Problem Diagnosis & Repairs
Is your water softener, conditioner, or filtration system malfunctioning?
WaterCare's skilled technicians can quickly diagnose and repair the problem.
If you've noticed that the quality of your water isn't the same or that your
water treatment system isn't functioning like it should, it could be time to
have your system inspected and repaired.
Signs of water system problems:
Spots, stains, or film on dishes
Mineral buildup on fixtures or appliances
Dry skin or hair
Foul odor coming from water
Too much or not enough water in the brine tank
Sump pump continuously running or water constantly running down the drain
Salt level in the brine tank isn't changing
High-pitched squealing noise during the backwash process
Check salt alarm going off even though there is salt in the brine tank
Water System Upgrades & Replacements
When it's time to upgrade or replace your water system, WaterCare's experts
can design a custom water treatment solution for your home, including a water
softener, conditioner, drinking water system, or a water filtration system.
Our dealers will haul away the old equipment, free of charge.
Annual Maintenance by WaterCare
Full-service care by local water system experts
During an annual service appointment with your local WaterCare dealer, an
experienced technician will perform a
thorough 10-point inspection of your water treatment system,
which includes diagnostics, cleaning, adjusting program settings, and
servicing to ensure your equipment is working safely and efficiently. If any
problems are identified, your technician will review these issues with you and
discuss your options.
Cleaning: The wall of the brine tank is cleaned to remove
dirt and debris that can clog your water softener system and cause it to stop
working. Your technician will check for salt bridging and sanitize the system,
when needed.
Settings adjustments: Adjusting your system's valve settings
can save you money. For example, if you have a child that went away to
college, you might be using less water. When your child comes back home during
school breaks, you'll likely use more water. Having your water softener
serviced ensures your system's settings are optimized to meet your use.
Service & repair: Like all machinery, including your car
or home appliances, your water system has parts that wear out over time. If
you've noticed changes in your water quality over time or a sudden change in
its quality, this can indicate a faulty water softener, conditioner, or
filtration system. When your water treatment system stops working or isn't
working like it should, a WaterCare professional can provide maintenance and
service to help extend the life of your system and ensure that your family is
getting the highest quality water possible.
Water quality assessment: Changes in the taste, smell, or
color of your home's water could be signs of a water condition, softener, or
filter problem. WaterCare offers free in-home water tests to identify and
diagnose water issues in your home. For a free water test or water system
maintenance, find a WaterCare dealer in your area today.
Need Water System Maintenance, Service or Repair?
Water system maintenance and service help extend the life of your system and
prevent major and more expensive issues from happening in the future. Whether
you need preventative maintenance, problem diagnosis and water system repairs,
replacement filters, softener salt delivery, or water system upgrade or
replacement, WaterCare has expert water treatment companies near you who can
help! For expert advice or to schedule service from your local dealer, give us
a call or fill out our online contact form today.
Yes, all water filtration systems require regular cleaning and filter replacement to ensure your water is clear and tastes good. Neglecting to maintain your water filter system can cause your equipment to malfunction or stop working.
Different water filtration systems have specific maintenance requirements. For example, certain types of filters need to be changed more often than others. Understanding how to maintain your water filter will ensure the highest quality water possible and extend the life of your system. WaterCare makes water filter maintenance easy with annual inspection and service. To schedule your maintenance, contact your local WaterCare dealer.
If you're in the market for a water filtration system, you'll need to consider factors including the type of contaminants, flow rate, and installation requirements. WaterCare dealers make it easy, providing expert water filter installation, maintenance, and service.
Regardless of the type of water filtration system you have, properly maintaining your system requires regular cleaning, filter replacement, and prompt service. Whether you decide to do it yourself or hire a professional, it's important to understand the specific maintenance requirements of your system. Depending on your water usage, contaminants, and type of filtration system, the filter cartridge should be changed every 3 months to 1 year, on average, to ensure the highest water quality and lifespan of the system. If your water treatment system includes a water softener, you might need to clean your filtration system more often. For help with your water filter maintenance, contact your local WaterCare dealer today.
Besides regularly adding salt to your water softener and occasionally cleaning the brine tank, it's generally recommended that you have your water softener serviced annually. Contact your local WaterCare dealer if your water feels hard, you notice spots on your dishes, salt remains at the same level each day, or you notice a change in your water quality. These are signs that your water softener may need immediate servicing.
Depends on the severity of the problem. The most common water softener problems include salt bridges, power issues, defective timers, clogged or faulty valves, or depletion of resin beads. WaterCare experts are equipped to solve a wide range of water softener problems. To request service or a free repair estimate, contact your local WaterCare dealer today.
These simple precautions will help keep your water treatment system looking like new, and help ensure that you experience trouble free service for many years.
Use only mild soap and warm water when cleaning the exterior of the system. Never use abrasive, harsh cleaning compounds or any containing acid (such as vinegar) or an oxidizer (such as bleach) or similar products.
If the system is installed outside or in a pump house, dirt and debris such as cobwebs, insects, etc., may create mechanical issues. Occasionally remove the control valve cover and brush lightly with a very soft, dry brush.
Should you need troubleshooting or adjustment information not included in this Use and Care guide, please refer to the proper “Installation and Owner’s Manual” for your model. If you do not have this manual, it may be obtained from your local WaterCare dealer or from our product manual library.
A periodic clean out of the brine tank is recommended to keep your system operating at peak efficiency. The following is a step-by-step procedure to properly clean out the brine tank. To reduce cleaning time, it is suggested that you perform this clean out when the salt supply is low. Following is a list of suggested tools to use:
Garden hose
Scoop
Bucket-size container
Household scrub brush
Phillips-head screwdriver
Soft rag
Steps for cleaning the brine tank:
Remove the brine tank lid and the plastic cap from the well.
Remove the brine well mechanism and carefully set it aside in an upright position. To do this, disconnect the brine overflow tube and brine line from the safety float mechanism. While holding the nut on the inside of the brine well, unscrew the elbow. Be careful not to lose the nut.
Should you desire to save any clean, dry salt remaining in the brine tank, remove it and place it in a clean container.
Use a scoop to dig out and discard as much remaining salt, water and insoluble matter as possible.
Carefully lay the brine tank on its side, and using the garden hose wash the inside of the tank to rinse out all residue and salt cake affixed to the inside of the tank.
If a salt grid was installed, remove and clean it using a household scrub brush and mild soapy solution.
Stand the brine tank upright. Place the brine well in position and reaffix it to the tank with the elbow and nut. Connect the brine line back to the safety float mechanism.
Reinstall the salt grid and replace the brine well cap.
Fill the brine tank with 2 to 3 inches of water.
Fill the tank 2/3 full of salt.
Replace the brine tank cover.
PLEASE NOTE: Allow about 2 to 3 hours for brine solution to be made before the system regenerates.
If a power loss occurs for less than 24 hours and the time of day flashes, this indicates the battery is depleted. The time of day should be reset and the non-rechargeable battery should be replaced.
The battery is a 3 Volt Lithium Coin Cell type 2032 and is readily available at most stores. To access the battery, remove front cover and extract from it's cradle. Slide in the replacement battery and replace front cover.
