JR Snider was great. I had no water on Thursday morning when I awoke. I called JR Snider around 10:30 AM and a technician arrived at my house by 11:45 to diagnose the problem as a water pump failure. The following morning 2 technicians arrived at my house at 9:00 AM to replace the pump. Both technicians were polite, professional and clearly explained everything they would need to do to replace the pump. They worked quickly and I had water by noon that day. Thank goodness! I highly recommend JR Snider.
Sandra R. of Marshall, VA
Tuesday, May 7th
Excellent job! Very thorough and knowledgeable. Got the estimate this morning and the work was done by noonish! Did not have to wait for parts or a new water heater! I would highly recommend them!
Janet C. of Marshall, VA
Thursday, June 20th
Joe Shipe was excellent in every way. He arrived on time, was extremely efficient, knowledgeable, polite, and did very neat work. He explained the system and checked the aerators. I highly recommend Sniders and particularly Joe Shipe. Great experience!!
Deborah M. of Marshall, VA
Thursday, June 20th
Mike was professional, to the point and honest. I can say this because a competitor tried to sell me a unit costing 35% more. Honestly goes a long way these days.
Stan T. of Marshall, VA
Tuesday, July 16th
Snider Plumbing has been easy to work. I would recommend them, especially from a customer care perspective.
Barbara K. of Marshall, VA
Tuesday, July 16th
Appreciated the very prompt and professional service.
Samantha H. of Marshall, VA
Friday, July 19th
Everyone was very friendly and professional. I was able to have my well pump and well pressure tank installed and water running again the same day I called the office. Thank you very much for your prompt service!
Samantha H. of Marshall, VA
Friday, July 19th
Excellent response and look forward to working with Mike !
Mary C. of Marshall, VA
Tuesday, July 30th
Snider Plumbing has been easy to work. I would recommend them, especially from a customer care perspective.
Barbara K. of Marshall, VA
Tuesday, August 20th
Shane did a great job explaining the problem. He also took the time to show me how to shut off the main water supply and tagged it to make it easier for me to find. Great job Shane. Thank you
Margaret V. of Marshall, VA
Tuesday, August 20th
Jared was terrific and identified the issue, explained it clearly, and developed a solution that will resolve the problem, at various option levels. He could not have been more professional and instilled terrific confidence in the result. My well pump was old and broken, and he and the team set up a whole new system and restored water at better pressure levels and (likely) avoiding sediment in the water that has plagued me since we bought our home. I am joining the Snider Club and will be a solid referral based upon this very positive experience!
Mary R. of Marshall, VA
Wednesday, August 21st
Mike was professional, to the point and honest. I can say this because a competitor tried to sell me a unit costing 35% more. Honestly goes a long way these days.
Stan T. of Marshall, VA
Friday, September 6th
I could not leave enough stars or say enough positive things about my experience with Shane Taylor. He did a thorough inspection of my house and found issues with my water tank and water heater, which he showed me and explained the impact of not addressing the issues. He saw the age of the water tank and, while it had gone out of warranty, he was able to convince the seller to cover a full replacement. He saved me several thousand dollars when it could have been just as easy to sell me a new water heater. You don't see that kind of honesty anymore or that kind of service and true interest in helping the customer. I'm a grateful (and loyal) customer.
Mary R. of Marshall, VA
Friday, September 13th
Brad is professional and very knowledgeable. He is transparent and doesn't push what's not needed.
Jennifer S. of Marshall, VA
Wednesday, October 23rd
Ok, just had the team come back and replace our pump. Excellent service, knowledge and all around excellent people and company! Reasonably priced too so don't hesitate to call this A+ company! I'm a real person, with real life issues that arise when being a home owner, this company and the team are excellent, will definitely recommend to friends and family and keep them on speed dial!