Testimonials for JR Snider

Top Quality Customer Service!!!

FANTASTIC customer service, service reps & techs! The whole process and communication throughout could not have been any better! A big thank you to everyone at J.R. Snider!

I contacted J.R. Snider this morning to confirm that I needed a new water pump. Yup, I do. J.R. Snider sent Josh Butterfiels out to my home within an hour. I could not believe how.quickly they responded. Josh was very personable yet professional. He was very knowledgeable about the task at hand and he answered all of my questions. He was also direct when he spoke about pricing, which I truly appreciated. While J.R. Snider is a bit pricier than alot of it's competitors, it didn't seem so bad once Josh talked about Snider's Commitment to the customer. Mr. Butterfield makes J.R. Snider's look good. Thank you Josh, I appreciate you!  

Chris Payne was very knowledgeable and friendly. He was able to answer all of my questions and offer suggestions of how they would tackle the septic tank issue.

Mike was great! Very through and helpful. Took the time to explain and didn't try and suggest solutions that were overkill.

Fast service for estimate on well pump replacement. Upfront pricing and finance option. Tommy very professional and returning next morning to do the job .

Great next day service for well pump replacement. Fast and professional service will recommend to friends and family if they need plumbing services. Friendly and courteous plumber techs did great job.Thank you all.

Tommy was great! He kept informed about what he was doing. Very professional and friendly. Excellent tech.

Jared was good and professional and came back out to ensure everything was working correctly. We appreciate how well this company communicates!

Thank you JR Snider for your quick response. I appreciate the professionalism of your office staff and Shane. He was confident and helpful in explaining options. The iPad with company products and pricing lends credibility and was key to my decision to spend the (lots!#UNKNOWN#) money for the repair. He explained the benefits and offered the Snider Club.

Knowledgeable, impeccable workmanship, very impressed!

Very happy with the service and Josh, the technician. He was excellent, efficient and friendly. I was also impressed with the office staff and scheduling. I will definitely keep them on my list , call again and refer to friends and family.

Excellent service. Thank you

Rock star class professionalism.

How quickly you responded to my service call and how quickly you were able to get the work done was impressive. Brad, Tommy & Jared were all professional, answered all my questions and left the job site completely cleaned up.